Deleting your account and data
You can delete your iMembers account and all associated data at any time. There are two ways to do it: directly in the application, or by emailing a request.
Option 1 — in the app (recommended)
- Open the iMembers app and sign in to your account.
- Go to Settings → Security.
- Tap "Delete account".
- Confirm the deletion (your password is required). The account and its data are deleted immediately and cannot be recovered.
Option 2 — by email
Send an email with the subject "Delete account" and the email address of your account to support@imembers.app. We will delete the account and its data within 30 days and send you a confirmation.
What data is deleted
- Account credentials: email address, name, identifier.
- All capsules you created and received (text, voice, video, photos, documents).
- Imported contacts and local settings.
- Push notification tokens.
What data is retained
No personal data is retained after the account is deleted. Anonymised technical logs may be kept for a limited time solely for security and abuse prevention, after which they are deleted automatically.
For more on data processing, see the Privacy Policy.